← Tender Ready SA

Privacy Policy

Last updated: 7 July 2026.

Tender Ready SA ("we", "us"), operated by Luke Mitchley trading as Tender Ready SA, respects your privacy and processes your personal information in line with South Africa's Protection of Personal Information Act (POPIA).

What we collect

When you buy or enquire, we collect your name and email address, and basic order information. Payments are processed by our payment provider — we never see or store your full card details.

Why we use it

Lawful basis & consent

We process order data to fulfil our contract with you. We only send marketing or update emails where you have given consent, and you can withdraw consent or unsubscribe at any time.

Who we share it with

We share the minimum necessary with service providers who help us operate: our payment processor (PayFast), our email delivery provider (Resend), and our website host (Cloudflare). We do not sell your personal information.

Security & retention

We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as the law requires.

Your rights

You may ask us to access, correct or delete your personal information, or object to its processing. Contact us at admin@conceptlead.co.za. You may also complain to the Information Regulator (South Africa).

Cookies & advertising pixels

This site uses the Meta (Facebook) Pixel to measure how our advertising performs (page views, checkout starts and completed purchases). When you buy, we also send Meta a purchase confirmation containing a hashed (unreadable) version of your email address so the sale can be attributed to the ad — Meta cannot read your address from it. You can control ad personalisation in your Facebook settings at any time.

Contact / Information Officer

Luke Mitchley, Information Officer — admin@conceptlead.co.za.